Got it — here’s your updated Privacy Policy with your business details included.

Last updated: 14 August 2025

White Glove Cleaning Company (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our services or visit our website.

White Glove Cleaning Company is a UK-based cleaning services provider.

Business address: Greenville House, 4 Grenville Avenue, Broxbourne, EN10 7DH
Email: general@whitegloveclean.co.uk
Phone: +44 7822 034269

We are the data controller for your personal information under UK data protection law.

We may collect the following personal data when you contact us, request a quote, or use our services:

• Contact details: name, address, email, phone number
• Service details: type of cleaning required, property access information, scheduling preferences
• Payment information: billing address, payment method (processed securely via third-party payment providers)
• Website usage information: IP address, browser type, pages visited (via cookies – see Section 7)

We use your personal data to:

1. Provide cleaning services and manage your bookings
2. Respond to enquiries and provide quotes
3. Process payments and send invoices
4. Send service updates or appointment reminders
5. Improve our website and customer experience
6. Comply with legal obligations

We will never sell your personal information.

Under the UK GDPR, we process your data based on:

• Contract – to fulfil our cleaning service agreement with you
• Consent – when you agree to receive marketing updates (you can withdraw anytime)
• Legitimate interest – to improve our services and keep records for business purposes
• Legal obligation – to meet accounting or regulatory requirements

We may share your data with:

• Professional service providers (e.g., payment processors, IT support)
• Cleaning staff and subcontractors to deliver the service
• Law enforcement or regulators if required by law

All third parties are required to keep your data secure and use it only for agreed purposes.

We use security measures including encryption, secure servers, and access controls to protect your personal data.

Our website uses cookies to improve functionality and analyse traffic. You can control cookie settings in your browser.

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where legally possible)
• Restrict or object to processing
• Data portability (receive your data in a usable format)
• Withdraw consent for marketing at any time

To exercise these rights, contact us at general@whitegloveclean.co.uk.

We keep your personal data only as long as necessary for the purposes it was collected, or as required by law.

If you have questions about this Privacy Policy or how your data is handled, please contact:

White Glove Cleaning Company
Greenville House, 4 Grenville Avenue, Broxbourne, EN10 7DH
Email: general@whitegloveclean.co.uk
Phone: +44 7822 034269

You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

I can also make you a condensed, customer-friendly summary version for your website’s footer or booking page, so it’s short but still compliant. That keeps the long legal text in a separate “full privacy policy” page.